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Safeguarding Customer Information
Mercantile Bank limits the sharing of your information to the necessary data needed to conduct business, provide quality service and offer other products and services that would meet your needs.
We are committed to protecting the confidentiality of customer information. Your privacy is considered in all aspects of our business. As such, we maintain physical, electronic and procedural safeguards to protect customer information. We restrict access to customer information to only those employees with a business reason to know such information. All employees are bound by a code of ethics to protect the confidentiality of customer information and are trained to maintain a high level of confidentiality.
We do not share your information with third party vendors other than those acting on our behalf to process your banking information, and they are contractually obligated to maintain information security safeguards.
If you have received a fraudulent e-mail or are a victim of identity theft, please call toll-free 866-312-8327 or e-mail.
